Very helpful, very accommodating. Makes things easy. Explains things well in layman’s terms.

Very friendly, always relaxed. Ring up and ask any questions. Professional and “down to earth”. Checks to make sure everything is okay. Explain issues well. Reliable and consistent. Engaged in the local community.

Good, quick response. Don’t tend to need too much. Clearly explained.

Understanding and go the extra mile to help. Easy to understand and explanations are clear. Very good staff, very pleasant, helpful, welcoming and a good cup of coffee. Saved me a lot on my tax and can trust them.

Efficient, all right for me, not problems. Easy to get on with and you make it easy for me. It’s NOT Double Dutch. You’re friendly and break it down for me.

When I ring up they are always friendly, courteous and give an answer quickly. Really good friendly service. Like the fact that they are not so big. Not left out in the cold, like just a number.

Do a cracking job, good cup of coffee. Friendly, is great.

Do what’s required. Quick turnaround. No problems. Efficient.

Very good, easy going. Approachable, flexible and professional. A good company and nice coffee and cream cakes!

Really good. Warm. Not typical accountancy. Always offer me a drink. Polite. Know what they can do for you.