Friendly, easy going and speaks plain English.

Always polite and efficient. Fast at getting back to me. Always get a warm welcome.

Really good. Warm. Not typical accountancy. Always offer me a drink. Polite. Know what they can do for you.

Easy and approachable. Lots of skilled advice. Teas always on the go! Like the fact that you walk straight into the office, no reception desk.

I’ve got your number on my phone! Staff are very polite. Nice easy and straightforward. Always looked after. Don’t really have to do a lot, which I like.

All very polite on the phone, all very nice. Very different to the people I normally ring. Extremely helpful, I came to you with a massive problem, you put my mind at ease and were really helpful. Good price as well. Felt a great deal of trust as soon as I walked through the door. Feels very one on one. Makes it a lot easier. Not rushed out the door.

Very helpful, very accommodating. Makes things easy. Explains things well in layman’s terms.

Understanding and go the extra mile to help. Easy to understand and explanations are clear. Very good staff, very pleasant, helpful, welcoming and a good cup of coffee. Saved me a lot on my tax and can trust them.

Very friendly, always relaxed. Ring up and ask any questions. Professional and “down to earth”. Checks to make sure everything is okay. Explain issues well. Reliable and consistent. Engaged in the local community.

Very pleasant staff. Everythings explained in layman’s terms. Happy with what you do for me. Everyone is very nice to me whether on phone, email or in person.