Easy to get hold of. Quick responses. Speak plain English. Always explains things easily to me. If I don’t get it you explain things in a different way so I do get it.

Very happy, give you a 100% for how well you work with us. Professional but more than an accountant, a business advisor, you go the extra mile. You are more than the accountant, its important to have that back up – you work like a friend, like family.

Very good, I look forward to our chats, I really do. Some people are really hard to talk to but you’re so easy to talk to. Very polite, kind and a happy team.

Faultless, you’ve never given me any grief. Always done the books, always give me something back.

Friendly, kind, a good cup of tea. Helpful. Easy access. Always feel welcomed. Happy with my tax repayment. Good atmosphere. Very helpful. It was a scary experience with HMRC. I feel I know what I’m doing.

Good very relieved at the small amount of tax to pay quite happy. Very friendly welcoming, couldn’t fault it

Friendly and approachable. Clear explanations and precise. Worth listening to the explanations as ignoring the advice can be costly. Everyone speaks to me. Professional organisation. Immediately feel part of the organisation. Made to feel very welcome.

Brilliant! Love it. Very professional. Made me feel very comfortable. Very polite.

Very pleasant staff. Everythings explained in layman’s terms. Happy with what you do for me. Everyone is very nice to me whether on phone, email or in person.

Good, quick response. Don’t tend to need too much. Clearly explained.