Helpful, good feedback, even though the books are already processed you are aware of my business. Team are always courteous whether on phone or in person. The business is inspiring.

Very friendly, always relaxed. Ring up and ask any questions. Professional and “down to earth”. Checks to make sure everything is okay. Explain issues well. Reliable and consistent. Engaged in the local community.

Quite a happy team, great attitude, all have smiles on faces. Advice has sunk in – all gone in. I understand what I’ve done, what I should have done, what I shouldn’t have done. Feel apprehensive about the future but looking to receiving more good advice.

10 out of 10. Can’t fault you. Gave me the time I wanted to meet up. It’s all very easy.

Very helpful, very friendly, take away all my worries. Nice to be known as a person not a number.

What I like is the the friendly approach. Don’t feel like a statistic. Feel like I’m being looked after on a personal level. Go out of your way so that you fit into my time frame.

Brilliant. Can’t fault anything. Always pleasant. Ask a question and get the right answer. Feel like I’ve known them for years. Under no pressure to sign and go away. Always ask if I would like a drink.

Very friendly and always approachable. Good team atmosphere and dedicated to the job. Professional outlook. Reliable, Easy to work with. Whenever I phone up I can just get advice. I feel you always have time. Whenever I ask a question you will go away and find an answer. This is very personalised. Come back to me when you say you will. You make me feel like you’re MY PERSONAL ACCOUNTANT, just like you’re working for ME. Not just a warm office but a warm heart. A nice cup of tea as well.

All very polite on the phone, all very nice. Very different to the people I normally ring. Extremely helpful, I came to you with a massive problem, you put my mind at ease and were really helpful. Good price as well. Felt a great deal of trust as soon as I walked through the door. Feels very one on one. Makes it a lot easier. Not rushed out the door.

Very informative, good communication skills, no queries in recommending you. Friendly atmosphere. Fantastic Team. Very helpful and nothing seems to be too much trouble. 10 out of 10, 5 stars.