Good very relieved at the small amount of tax to pay quite happy. Very friendly welcoming, couldn’t fault it

Always found everything  perfectly acceptable. Always happy to recommend you. Always pleasant helpful, if don’t know answer find out fairly quickly. If they say they are going to return a call they do, unlike some companies!

Very friendly, always relaxed. Ring up and ask any questions. Professional and “down to earth”. Checks to make sure everything is okay. Explain issues well. Reliable and consistent. Engaged in the local community.

Efficient, all right for me, not problems. Easy to get on with and you make it easy for me. It’s NOT Double Dutch. You’re friendly and break it down for me.

Welcoming, friendly staff and pretty easy going. If I have any questions you can answer them. Easy to understand everything we talk about. Happy with the service.

Excellent, great, friendly, clear, concise plain speaking.

When I ring up they are always friendly, courteous and give an answer quickly. Really good friendly service. Like the fact that they are not so big. Not left out in the cold, like just a number.

All very polite on the phone, all very nice. Very different to the people I normally ring. Extremely helpful, I came to you with a massive problem, you put my mind at ease and were really helpful. Good price as well. Felt a great deal of trust as soon as I walked through the door. Feels very one on one. Makes it a lot easier. Not rushed out the door.

Very efficient, simple to understand

Excellent, can’t fault you for anything. Always good on the phone.