National Training Awards 2010

Very pleasant staff. Everythings explained in layman’s terms. Happy with what you do for me. Everyone is very nice to me whether on phone, email or in person.

No nonsense and straight to the point. Gets the job done. Very polite team, always welcoming and eager to please.

Faultless, you’ve never given me any grief. Always done the books, always give me something back.

Helpful, professional, courteous. Spot on really. Easy to deal with and local. Just come in when we want. Friendly and always offer me a cup of coffee. Just come in if you have a problem. There is no fear of meeting “The Accountant” and they speak plain English. Easy to ask any questions.

Very helpful, very friendly, take away all my worries. Nice to be known as a person not a number.

Quite a happy team, great attitude, all have smiles on faces. Advice has sunk in – all gone in. I understand what I’ve done, what I should have done, what I shouldn’t have done. Feel apprehensive about the future but looking to receiving more good advice.

What I like is the the friendly approach. Don’t feel like a statistic. Feel like I’m being looked after on a personal level. Go out of your way so that you fit into my time frame.

Very helpful, very accommodating. Makes things easy. Explains things well in layman’s terms.

Friendly, kind, a good cup of tea. Helpful. Easy access. Always feel welcomed. Happy with my tax repayment. Good atmosphere. Very helpful. It was a scary experience with HMRC. I feel I know what I’m doing.

I’ve got your number on my phone! Staff are very polite. Nice easy and straightforward. Always looked after. Don’t really have to do a lot, which I like.