National Training Awards 2010 Finalist!

Very friendly and always approachable. Good team atmosphere and dedicated to the job. Professional outlook. Reliable, Easy to work with. Whenever I phone up I can just get advice. I feel you always have time. Whenever I ask a question you will go away and find an answer. This is very personalised. Come back to me when you say you will. You make me feel like you’re MY PERSONAL ACCOUNTANT, just like you’re working for ME. Not just a warm office but a warm heart. A nice cup of tea as well.

Absolutely brilliant, perfect. It’s dead easy, it’s simple. I don’t have to do a lot. I like that! No complaints at all.

When I ring up they are always friendly, courteous and give an answer quickly. Really good friendly service. Like the fact that they are not so big. Not left out in the cold, like just a number.

Excellent, can’t fault you for anything. Always good on the phone.

Very helpful, very accommodating. Makes things easy. Explains things well in layman’s terms.

Always polite and efficient. Fast at getting back to me. Always get a warm welcome.

Good, quick response. Don’t tend to need too much. Clearly explained.

Good friendly service, easy to get hold of. Does what it says on the tin!

Friendly and approachable. Clear explanations and precise. Worth listening to the explanations as ignoring the advice can be costly. Everyone speaks to me. Professional organisation. Immediately feel part of the organisation. Made to feel very welcome.

Quite a happy team, great attitude, all have smiles on faces. Advice has sunk in – all gone in. I understand what I’ve done, what I should have done, what I shouldn’t have done. Feel apprehensive about the future but looking to receiving more good advice.