Easy. Do what I ask you to do. You keep it simple. I’m more than happy with the service I receive. Always on the end of the phone to help. Sort out any uncertainty with Inland Revenue.

Very good. Spends time with me. Time is not an issue. Doesn’t rush you out of the door. Good information and answers all the questions asked. Very good overall. Excellent.

Very good, I look forward to our chats, I really do. Some people are really hard to talk to but you’re so easy to talk to. Very polite, kind and a happy team.

Understanding and go the extra mile to help. Easy to understand and explanations are clear. Very good staff, very pleasant, helpful, welcoming and a good cup of coffee. Saved me a lot on my tax and can trust them.

Wonderful, helpful with tax. Made things simple so I can understand it as it’s important to me. Charming with cup of tea when I walk through the door. Very friendly team.

What I like is the the friendly approach. Don’t feel like a statistic. Feel like I’m being looked after on a personal level. Go out of your way so that you fit into my time frame.

Excellent, can’t fault you for anything. Always good on the phone.

Very good, handy, like a small business they know their stuff, quite happy to help. All friendly. Andrew is nice, perfectly friendly on the phone. Different completely to previous accountant, not big company. Perfectly happy.

Faultless, you’ve never given me any grief. Always done the books, always give me something back.

Do a cracking job, good cup of coffee. Friendly, is great.