Friendly. Always get an appointment. A person is always at the end of the phone. Always very polite and offer a drink. Everything is explained clearly.

Absolutely brilliant, perfect. It’s dead easy, it’s simple. I don’t have to do a lot. I like that! No complaints at all.

Easy and approachable. Lots of skilled advice. Teas always on the go! Like the fact that you walk straight into the office, no reception desk.

Always found everything  perfectly acceptable. Always happy to recommend you. Always pleasant helpful, if don’t know answer find out fairly quickly. If they say they are going to return a call they do, unlike some companies!

What I like is the the friendly approach. Don’t feel like a statistic. Feel like I’m being looked after on a personal level. Go out of your way so that you fit into my time frame.

When I ring up they are always friendly, courteous and give an answer quickly. Really good friendly service. Like the fact that they are not so big. Not left out in the cold, like just a number.

Good friendly service, easy to get hold of. Does what it says on the tin!

Friendly, informative. Atmosphere is nice. It’s a personal atmosphere and makes us feel important.

Very happy, give you a 100% for how well you work with us. Professional but more than an accountant, a business advisor, you go the extra mile. You are more than the accountant, its important to have that back up – you work like a friend, like family.

Very good, Always been good service. Very pleased.