Really good. Warm. Not typical accountancy. Always offer me a drink. Polite. Know what they can do for you.

Brilliant! Love it. Very professional. Made me feel very comfortable. Very polite.

I’ve got your number on my phone! Staff are very polite. Nice easy and straightforward. Always looked after. Don’t really have to do a lot, which I like.

What I like is the the friendly approach. Don’t feel like a statistic. Feel like I’m being looked after on a personal level. Go out of your way so that you fit into my time frame.

Very easy to work with. Efficient. Always on the end of the phone if I have a query. Very reasonable price wise.

Faultless, you’ve never given me any grief. Always done the books, always give me something back.

I make a phone call and you give me all the advice straight away. That’s just what you want. All friendly. You reply to me as soon as you get the information.

No nonsense and straight to the point. Gets the job done. Very polite team, always welcoming and eager to please.

All very polite on the phone, all very nice. Very different to the people I normally ring. Extremely helpful, I came to you with a massive problem, you put my mind at ease and were really helpful. Good price as well. Felt a great deal of trust as soon as I walked through the door. Feels very one on one. Makes it a lot easier. Not rushed out the door.

Easy to get hold of. Quick responses. Speak plain English. Always explains things easily to me. If I don’t get it you explain things in a different way so I do get it.