What I like is the the friendly approach. Don’t feel like a statistic. Feel like I’m being looked after on a personal level. Go out of your way so that you fit into my time frame.

Always polite and efficient. Fast at getting back to me. Always get a warm welcome.

I make a phone call and you give me all the advice straight away. That’s just what you want. All friendly. You reply to me as soon as you get the information.

Much friendlier than previous accountants. Pleasant when meeting. Monthly standing order is great. Lovely and really friendly staff either in person or on the phone. Phone answered straight away. Always have a laugh.

Always found everything  perfectly acceptable. Always happy to recommend you. Always pleasant helpful, if don’t know answer find out fairly quickly. If they say they are going to return a call they do, unlike some companies!

Very friendly and always approachable. Good team atmosphere and dedicated to the job. Professional outlook. Reliable, Easy to work with. Whenever I phone up I can just get advice. I feel you always have time. Whenever I ask a question you will go away and find an answer. This is very personalised. Come back to me when you say you will. You make me feel like you’re MY PERSONAL ACCOUNTANT, just like you’re working for ME. Not just a warm office but a warm heart. A nice cup of tea as well.

Really good. Warm. Not typical accountancy. Always offer me a drink. Polite. Know what they can do for you.

Very efficient, simple to understand

No problems. Friendly lot.

No nonsense and straight to the point. Gets the job done. Very polite team, always welcoming and eager to please.