Friendly, informative. Atmosphere is nice. It’s a personal atmosphere and makes us feel important.

I’ve got your number on my phone! Staff are very polite. Nice easy and straightforward. Always looked after. Don’t really have to do a lot, which I like.

Efficient, all right for me, not problems. Easy to get on with and you make it easy for me. It’s NOT Double Dutch. You’re friendly and break it down for me.

Really good. Warm. Not typical accountancy. Always offer me a drink. Polite. Know what they can do for you.

Much friendlier than previous accountants. Pleasant when meeting. Monthly standing order is great. Lovely and really friendly staff either in person or on the phone. Phone answered straight away. Always have a laugh.

Very good. Spends time with me. Time is not an issue. Doesn’t rush you out of the door. Good information and answers all the questions asked. Very good overall. Excellent.

Do what’s required. Quick turnaround. No problems. Efficient.

Helpful, professional, courteous. Spot on really. Easy to deal with and local. Just come in when we want. Friendly and always offer me a cup of coffee. Just come in if you have a problem. There is no fear of meeting “The Accountant” and they speak plain English. Easy to ask any questions.

No problems. Friendly lot.

When I ring up they are always friendly, courteous and give an answer quickly. Really good friendly service. Like the fact that they are not so big. Not left out in the cold, like just a number.