Friendly and approachable. Clear explanations and precise. Worth listening to the explanations as ignoring the advice can be costly. Everyone speaks to me. Professional organisation. Immediately feel part of the organisation. Made to feel very welcome.

Very happy with the service I receive. You do everything for me. I do nothing myself. I’ve got no worries at all. Everything is sorted for me. You can always get hold of someone and receive good advice quickly. Very happy

Good very relieved at the small amount of tax to pay quite happy. Very friendly welcoming, couldn’t fault it

Good, quick response. Don’t tend to need too much. Clearly explained.

I’ve got your number on my phone! Staff are very polite. Nice easy and straightforward. Always looked after. Don’t really have to do a lot, which I like.

Brilliant! Love it. Very professional. Made me feel very comfortable. Very polite.

Very efficient, simple to understand

Very friendly and always approachable. Good team atmosphere and dedicated to the job. Professional outlook. Reliable, Easy to work with. Whenever I phone up I can just get advice. I feel you always have time. Whenever I ask a question you will go away and find an answer. This is very personalised. Come back to me when you say you will. You make me feel like you’re MY PERSONAL ACCOUNTANT, just like you’re working for ME. Not just a warm office but a warm heart. A nice cup of tea as well.

No problems. Friendly lot.

Excellent, great, friendly, clear, concise plain speaking.