What I like is the the friendly approach. Don’t feel like a statistic. Feel like I’m being looked after on a personal level. Go out of your way so that you fit into my time frame.

Good friendly service, easy to get hold of. Does what it says on the tin!

Very happy with the service I receive. You do everything for me. I do nothing myself. I’ve got no worries at all. Everything is sorted for me. You can always get hold of someone and receive good advice quickly. Very happy

Efficient, all right for me, not problems. Easy to get on with and you make it easy for me. It’s NOT Double Dutch. You’re friendly and break it down for me.

Brilliant. Can’t fault anything. Always pleasant. Ask a question and get the right answer. Feel like I’ve known them for years. Under no pressure to sign and go away. Always ask if I would like a drink.

Good very relieved at the small amount of tax to pay quite happy. Very friendly welcoming, couldn’t fault it

Always polite and efficient. Fast at getting back to me. Always get a warm welcome.

Very easy to work with. Efficient. Always on the end of the phone if I have a query. Very reasonable price wise.

Very friendly, always relaxed. Ring up and ask any questions. Professional and “down to earth”. Checks to make sure everything is okay. Explain issues well. Reliable and consistent. Engaged in the local community.

Do a cracking job, good cup of coffee. Friendly, is great.