Very helpful, very accommodating. Makes things easy. Explains things well in layman’s terms.

Absolutely brilliant, perfect. It’s dead easy, it’s simple. I don’t have to do a lot. I like that! No complaints at all.

Friendly, easy going and speaks plain English.

Friendly, kind, a good cup of tea. Helpful. Easy access. Always feel welcomed. Happy with my tax repayment. Good atmosphere. Very helpful. It was a scary experience with HMRC. I feel I know what I’m doing.

I’ve got your number on my phone! Staff are very polite. Nice easy and straightforward. Always looked after. Don’t really have to do a lot, which I like.

Good, quick response. Don’t tend to need too much. Clearly explained.

Friendly. Always get an appointment. A person is always at the end of the phone. Always very polite and offer a drink. Everything is explained clearly.

Very good, easy going. Approachable, flexible and professional. A good company and nice coffee and cream cakes!

Very good, handy, like a small business they know their stuff, quite happy to help. All friendly. Andrew is nice, perfectly friendly on the phone. Different completely to previous accountant, not big company. Perfectly happy.

10 out of 10. Can’t fault you. Gave me the time I wanted to meet up. It’s all very easy.