Individual

Friendly. Always get an appointment. A person is always at the end of the phone. Always very polite and offer a drink. Everything is explained clearly.

No nonsense and straight to the point. Gets the job done. Very polite team, always welcoming and eager to please.

Very informative, good communication skills, no queries in recommending you. Friendly atmosphere. Fantastic Team. Very helpful and nothing seems to be too much trouble. 10 out of 10, 5 stars.

Welcoming, friendly staff and pretty easy going. If I have any questions you can answer them. Easy to understand everything we talk about. Happy with the service.

When I ring up they are always friendly, courteous and give an answer quickly. Really good friendly service. Like the fact that they are not so big. Not left out in the cold, like just a number.

Understanding and go the extra mile to help. Easy to understand and explanations are clear. Very good staff, very pleasant, helpful, welcoming and a good cup of coffee. Saved me a lot on my tax and can trust them.

Good very relieved at the small amount of tax to pay quite happy. Very friendly welcoming, couldn’t fault it

Really good. Warm. Not typical accountancy. Always offer me a drink. Polite. Know what they can do for you.

Very good, I look forward to our chats, I really do. Some people are really hard to talk to but you’re so easy to talk to. Very polite, kind and a happy team.

What I like is the the friendly approach. Don’t feel like a statistic. Feel like I’m being looked after on a personal level. Go out of your way so that you fit into my time frame.