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I’ve got your number on my phone! Staff are very polite. Nice easy and straightforward. Always looked after. Don’t really have to do a lot, which I like.

Very good, I look forward to our chats, I really do. Some people are really hard to talk to but you’re so easy to talk to. Very polite, kind and a happy team.

Very friendly and always approachable. Good team atmosphere and dedicated to the job. Professional outlook. Reliable, Easy to work with. Whenever I phone up I can just get advice. I feel you always have time. Whenever I ask a question you will go away and find an answer. This is very personalised. Come back to me when you say you will. You make me feel like you’re MY PERSONAL ACCOUNTANT, just like you’re working for ME. Not just a warm office but a warm heart. A nice cup of tea as well.

Friendly. Always get an appointment. A person is always at the end of the phone. Always very polite and offer a drink. Everything is explained clearly.

Very good, easy going. Approachable, flexible and professional. A good company and nice coffee and cream cakes!

Easy and approachable. Lots of skilled advice. Teas always on the go! Like the fact that you walk straight into the office, no reception desk.

Faultless, you’ve never given me any grief. Always done the books, always give me something back.

Helpful, professional, courteous. Spot on really. Easy to deal with and local. Just come in when we want. Friendly and always offer me a cup of coffee. Just come in if you have a problem. There is no fear of meeting “The Accountant” and they speak plain English. Easy to ask any questions.

Always polite and efficient. Fast at getting back to me. Always get a warm welcome.

I make a phone call and you give me all the advice straight away. That’s just what you want. All friendly. You reply to me as soon as you get the information.