No nonsense and straight to the point. Gets the job done. Very polite team, always welcoming and eager to please.

Very pleasant staff. Everythings explained in layman’s terms. Happy with what you do for me. Everyone is very nice to me whether on phone, email or in person.

Always found everything  perfectly acceptable. Always happy to recommend you. Always pleasant helpful, if don’t know answer find out fairly quickly. If they say they are going to return a call they do, unlike some companies!

Relaxed, really nice atmosphere, genuinely put at ease, lovely environment, all pleasant, just like talking to your brother or sister, a relative, just well known. All pleasant. Ecstatic with refund.

Friendly, informative. Atmosphere is nice. It’s a personal atmosphere and makes us feel important.

Friendly, easy going and speaks plain English.

Very good, easy going. Approachable, flexible and professional. A good company and nice coffee and cream cakes!

Good, quick response. Don’t tend to need too much. Clearly explained.

Always upbeat, jolly. You can have a laugh. Absolutely fine team.

Excellent, great, friendly, clear, concise plain speaking.