Pancake Race 4th March 2014

Excellent, can’t fault you for anything. Always good on the phone.

Easy. Do what I ask you to do. You keep it simple. I’m more than happy with the service I receive. Always on the end of the phone to help. Sort out any uncertainty with Inland Revenue.

Received an excellent service. I never have to wait very long to receive information. Approachable, efficient and quick responses. It’s great to be able to get an answer. Somewhere else I found I never could. Tone of emails are great as you understand what’s going on.

Do what’s required. Quick turnaround. No problems. Efficient.

All very polite on the phone, all very nice. Very different to the people I normally ring. Extremely helpful, I came to you with a massive problem, you put my mind at ease and were really helpful. Good price as well. Felt a great deal of trust as soon as I walked through the door. Feels very one on one. Makes it a lot easier. Not rushed out the door.

Excellent, great, friendly, clear, concise plain speaking.

Very efficient, simple to understand

Friendly. Always get an appointment. A person is always at the end of the phone. Always very polite and offer a drink. Everything is explained clearly.

Very good, easy going. Approachable, flexible and professional. A good company and nice coffee and cream cakes!

Much friendlier than previous accountants. Pleasant when meeting. Monthly standing order is great. Lovely and really friendly staff either in person or on the phone. Phone answered straight away. Always have a laugh.